Privacy Policy

Last updated: 26 August 2026

Thirteen764 respects your privacy. This Privacy Policy explains what personal information we collect through thirteen764.com, why we use it, how we protect it, and the choices available to you.

Thirteen764 is an educational website about research and human experience. It does not provide medical advice, diagnosis, treatment, or instructions for obtaining or using controlled substances.

Who is responsible for your information?

Thirteen764 is responsible for the personal information collected through this website. For privacy questions or requests, contact us at thirteen764@thirteen764.com.

What information do we collect?

We collect only information that is reasonably needed for the purpose for which you provide it or for the secure operation of the website. Depending on how you use the site, this may include:

• Contact enquiries: your name, email address, and the contents of your message.
• Retreat enquiries: your name, email address, optional phone or WhatsApp number, number of guests, preferred dates, retreat preference, and any information you choose to include in the enquiry.
• User accounts: your email address, password in protected form, and optional profile information such as your name, profile image, or profile description.
• Facilitator or directory submissions: the public display name and profile information you choose to publish, together with private verification information such as legal or company details, contact details, source links, certificates, and images submitted for review or restricted member access.
• Technical information: information that may be recorded by the hosting provider, WordPress, security tools, or server logs, such as IP address, browser type, device information, referring page, approximate time of access, and requested pages. This information is used for security, troubleshooting, and reliable operation.

Please do not include unnecessary medical records, identity documents, financial information, passwords, or highly sensitive personal information in a public comment, enquiry, profile, or listing submission. If you choose to provide sensitive information, we will handle it only as needed to respond, review, protect the site, or meet a legal obligation.

How we use personal information

We may use personal information to:

• respond to questions, corrections, source suggestions, and retreat enquiries;
• review, verify, edit, publish, or manage directory submissions where you ask us to do so;
• provide and administer user accounts and member access;
• protect the website, users, and submitted information from fraud, abuse, unauthorised access, and security incidents;
• maintain, troubleshoot, and improve the website and its content;
• keep records where necessary for legal, accounting, dispute-resolution, or regulatory purposes; and
• send updates or other communications only where you have requested them or where permitted by applicable law.

We do not sell personal information. We do not use private facilitator verification details, private contact details, certificates, or subscriber-only information as public profile content. Public profile content is limited to the information approved for publication.

Why we are allowed to use it

Where South Africa’s Protection of Personal Information Act (POPIA) applies, we process information in a lawful, reasonable, and transparent way for specific purposes. Where another privacy law applies, including the GDPR or UK GDPR, the relevant legal basis may include:

• your consent, where you have clearly chosen to provide information or receive a communication;
• taking steps at your request before providing an account, responding to an enquiry, or reviewing a submission;
• our legitimate interests in operating, securing, and improving the website, provided those interests do not override your rights; and
• compliance with a legal obligation.

When we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that was already lawful before withdrawal.

Forms and email

When you send a contact or retreat enquiry, the information is used to respond to that enquiry. Retreat enquiries are sent to info@thirteen764.com for handling. We do not add enquiry details to a marketing list unless you separately ask to receive marketing or updates.

Email delivery may involve our hosting or email service providers. Those providers may process message data on our behalf and are expected to use it only to provide the service, maintain security, or comply with the law.

Directory submissions and private information

Directory submissions may contain information intended for different audiences. Public display information may appear on the website after editorial review. Private legal or company names, direct contact details, source links, certificates, and other verification material are kept for editorial or administrative purposes and are not intended for public display.

Submitting information does not guarantee publication. We may request clarification, decline a submission, correct formatting, or remove published content where appropriate. If you want us to update or remove information you submitted, contact us using the address above and identify the listing without sending unnecessary sensitive information.

Cookies and similar technologies

WordPress and the site may use essential cookies or similar technologies to keep the website secure, remember an account session, support login and accessibility features, and provide requested functionality. These technologies may include cookies needed for authentication, security, preferences, or form protection.

The site may also use technical logs or privacy-respecting measurement tools where enabled to understand errors, performance, and general use. We do not intentionally use cookies to sell your information or build advertising profiles. If optional analytics, embedded media, payment services, or other third-party technologies are added, this policy and any required consent notice will be updated.

You can control cookies through your browser settings. Blocking essential cookies may affect login, forms, or other requested features.

Who may receive information?

We may share personal information only when reasonably necessary for the purposes described above, including with:

• our hosting provider and website infrastructure providers;
• email delivery, spam-prevention, security, backup, and technical support providers;
• professional advisers or authorities where disclosure is necessary to comply with law, protect rights, investigate abuse, or respond to a legal process; and
• another provider or organisation if the website or relevant service is reorganised, provided appropriate privacy protections continue to apply.

We do not publish private contact details, certificates, or verification material merely because they were submitted. We do not share personal information with unrelated advertisers.

International transfers

Some hosting, email, security, backup, or technical providers may process information in countries outside South Africa or outside the country where you live. Where this occurs, we will take reasonable steps to use providers with appropriate confidentiality and security commitments and to support lawful cross-border processing. If a law gives you specific rights about international transfers, those rights continue to apply.

How long we keep information

We keep information only for as long as it is reasonably needed for the purpose collected, then securely delete it, anonymise it, or retain it only where a legal, security, accounting, or dispute-related reason requires continued retention. As a general guide, routine enquiries are normally retained only as long as needed to respond and manage the matter; account information remains while an account is active or until deletion is requested; and private listing or verification information is retained while the submission is being reviewed, published, administered, or defended against a legitimate dispute. Backups and security logs may persist for a limited additional period under the relevant provider’s retention cycle.

Security

We use reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration, or disclosure. No internet transmission or storage system can be guaranteed completely secure. Please choose a strong, unique password, keep it confidential, and contact us promptly if you suspect unauthorised account activity.

Your rights and choices

Depending on the law that applies to you, you may have the right to ask for:

• confirmation of whether we hold personal information about you and access to it;
• correction of inaccurate or incomplete information;
• deletion of information that is no longer needed or is being unlawfully processed;
• restriction of or objection to certain processing;
• withdrawal of consent where consent is the basis for processing;
• portable copies of information where the law provides that right; and
• review of certain automated decisions, if any are introduced.

To make a request, email thirteen764@thirteen764.com. We may need to verify your identity before disclosing, changing, or deleting information. We will respond within the period required by applicable law, subject to lawful exceptions.

You may also complain to the relevant data-protection authority. In South Africa, you can contact the Information Regulator. If you are in another jurisdiction, you may contact the supervisory authority responsible for your location or the place where you believe your rights were infringed.

Children

This website is not directed at children, and we do not knowingly collect personal information from children for marketing or profiling. If you believe a child has provided personal information, please contact us so that we can review and delete it where appropriate.

Links to other websites

Articles and pages may link to external websites, research papers, services, or organisations. We do not control those websites and this policy does not govern their privacy practices. Please read the privacy notice of each external service before providing information to it.

Changes to this policy

We may update this Privacy Policy when the website, services, or legal requirements change. The latest version will be posted on this page with its “Last updated” date. Material changes will be explained where appropriate.

Contact

For privacy questions, access or deletion requests, corrections, or concerns about how information is handled, contact thirteen764@thirteen764.com.

Important: This policy is written as general website information and is not legal advice. The website owner should have the final policy reviewed against the organisation’s actual providers, data-retention settings, cookie configuration, and legal obligations.